Initial Disclosure Document for Huntly Motors
Who are we?
Huntly Motors, a dealership acting as a credit broker in arranging finance for vehicle transactions.
Our office address is: Deveron Road, Huntly, Aberdeenshire, AB54 4UL
Tel: 01466 793151
Are we authorised to arrange finance for you?
Yes, we are authorised and regulated for credit-broking activities by the Financial Conduct Authority (“FCA”). We are not a lender. Our FCA Firm Reference Number is 679305. For more information, please visit the FCA website at: www.fca.org.uk. Please note that business
customers may not be protected under the Consumer Credit Act 1974 or FCA rules.
What can we do to help finance your vehicle?
We can introduce you (whether direct or through a specialist credit broker) to a number of finance companies (“funders”) who may be able to finance your transaction. There are other funders to which we cannot introduce you which may also be able to offer you finance.
Can we give you independent financial advice?
We are not an independent financial advisor; we will provide details of products available, but no advice or recommendation will be made.
You must decide whether the finance product is right for you.
Do you have to pay for our service or do we receive any commission?
You don't have to pay us for our service.
But a funder or broker we work with may pay us for introducing you to them. Different funders/brokers may pay us different amounts but it will typically be based on a fixed percentage of the amount borrowed. This percentage may vary according to different factors, for example:
the amount of credit; the age or type of vehicle; the type of finance product; or the funder’s assessment of the risk of lending. For your reassurance, we are not able to change the interest rate you pay in order to receive more commission from a particular broker or funder. Although rates and commissions may vary between our finance partners, our aim is always to secure finance from them which is appropriate to your circumstances and at the lowest interest rate available.
How will we use your information?
We are registered as a data controller with the Information Commissioner’s Office under registration number ZB208089.
What can you do if you wish to complain about our services or contact us?
We work hard to ensure that the finance services we offer are fair and that our communication to our customers is clear and not misleading. However if you are unhappy with our service please contact us at:
- by writing to us at Complaints, Huntly Motors, Deveron Road, Huntly, Aberdeenshire, AB54 4UL
- by emailing firstname.lastname@example.org
- by telephoning 01466 793151
We will answer any complaints as quickly as possible but always within eight weeks.
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service. This service is free to use.
Their consumer helpline is available on 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk.